Certified Management Consultant
COMPETENCY PROFILE

Criteria: The Certified Management Consultant (CMC) Competency framework covers nine areas:

Helping clients assess their business situation, challenges and opportunities

examines client’s environment by conducting a scan using SWOT, STEEP or other techniques
recognizes issues regarding the functional management areas of strategy, finance, human resources, operations, IT, and marketing
diagnoses the situation
conveys findings and conclusions

Helping clients to develop strategies for improvement

clarifies client objectives
generates possible solutions
assesses solutions and their impacts

Helping clients implement a recommendation

develops an action plan
secures resources
coordinates project and activities
builds client capability
evaluates results

Conducting a consulting assignment

defines the client needs
defines scope and risk
develops a proposal
confirms the assignment
manages the consulting assignment
concludes the assignment

Demonstrating interpersonal competencies

demonstrates respect for client
demonstrates critical skills

listening
oral communication
written communication
designing and delivering presentations
leadership
negotiation
coaching
teamwork
facilitation
conflict management
interviewing

can work in an environment

Demonstrating personal competencies

exercises sound judgment
works autonomously
demonstrates analytical skills
assimilates information quickly
uses observational skills
demonstrates research skills
applies relevant methods, tools, techniques and technology
demonstrates synthesizing skills
demonstrates conceptual thinking/solution development abilities
demonstrates problem solving skills
demonstrates decision making skills
stays focused
manages time
maintains self care and well being

Demonstrating ethical behaviour

practices in compliance with the Uniform Code of Professional Conduct

Demonstrating functional competence

is recognized as an expert in own discipline, applying expertise in one or more industry sectors
specialize in any one functional or sectoral area of practice
has a functional specialty supported by

academic credentials from accredited institution
another professional designation

demonstrates a holistic/systems view that recognizes the interconnected and interdependent nature of business
recognizes the limits of his/her own competency by delegating and/or consulting with appropriate resource persons

Demonstrating management breadth

understands business structures, processes, management and disciplines and impact on own area of work (including a basic understanding of the principles of business planning, human resources, operations, finance, marketing, and information technology)
shows competence in managerial breadth
has academic credentials from accredited institution(s)
has another professional designation